Terms & Conditions
Welcome to AusCleanBrands. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our site.
1. General Information
1.1 Company Details: AusCleanBrands is an Australian business providing clean beauty, skincare, and personal care products.
1.2 Changes to Terms: We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.
2. Use of the Website
2.1 Permitted Use: You may use our website for personal shopping, product research, and informational purposes in compliance with these Terms.
2.2 Prohibited Activities: You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Interfere with the website’s functionality, security, or performance.
- Attempt to scrape, copy, or extract data or content without prior written consent.
3. Orders and Payments
3.1 Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
3.2 Pricing and Payment:
- Prices are listed in Australian dollars (AUD) and include GST unless stated otherwise.
- Payment must be made at the time of purchase via approved payment methods.
3.3 Order Confirmation: Once your order is placed, you will receive a confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including but not limited to suspected fraud, stock availability, or payment issues.
4. Shipping and Delivery
4.1 Shipping: We ship orders via trusted delivery services such as Sendle. Delivery times may vary based on your location.
5. Returns and Refunds
5.1 Eligibility: You may request a return or refund within 14 days of receiving your order, provided the product is unopened, unused, and in its original packaging.
5.2 Process: To initiate a return, contact us at info@auscleanbrands.com with proof of purchase. Refunds will be processed upon receipt and inspection of the returned product.
6. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of AusCleanBrands and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.
7. Disclaimer of Warranties
Our website and products are provided on an "as is" and "as available" basis. While we strive for accuracy, we do not guarantee that the information provided is error-free, complete, or current.
8. Limitation of Liability
To the extent permitted by law, AusCleanBrands is not liable for any direct, indirect, or consequential damages arising from your use of our website or products.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the Australian courts.